JCP&L Customers Can Use Facebook to Report Outages

Reporting an outage on Facebook...Now that’s a first.

At JCP&L we’re providing more ways for our customers to report outages and check the progress of our efforts to restore service. We’re the first electric utility in New Jersey to offer outage reporting on our Facebook page.

Now JCP&L customers have four easy options:

  1. Visit and click the “Report an Outage” tab
  2. Sign up for text messaging with us and text “OUT” from your mobile phone
  3. Visit our 24/7 Power Center here using a smartphone, tablet, or laptop
  4. Call 1-888-LIGHTSS to speak with a representative. To learn more, click here.